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How do I return an item?

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt, please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 14 days of receipt of order.

All returns/exchanges are subject to a 10% restock fee.


There are no exchanges, returns or refunds after 30 days from receipt of order. Please contact us at info@coacheschoice.com or phone us at 1-888-229-5745 for return authorization.